Вибір способу представлення знань у інформаційній системі дистанційного бібліотечного обслуговування осіб із особливими потребами
The methods of knowledge representation are analysed. It offers to use the method of analysis of hierarchies for electing the method of knowledge representation in the information system of users service with of the special needs, basd on scales of objects, got by the method of expert evaluation. With results calculations it is determined are ontological approach as most comfortable method of knowledge representation, that is flexible and easily adapts to the changes that certainly appear in the process of information of the supports users category.