Classification of communication risks while providing educational services
To minimize the effect of unwanted factors and losses in the provision of educational services are important because they directly affect the level of training and their ability to carry out professional activities. Therefore, the investigation, analysis and classification of the losses and the risks involved in the learning process is an urgent task. In General, the risk is the estimated loss as a result of adverse factors that can accompany any production process and its participants, in particular the process of providing educational services.