Education quality system

HIGHER EDUCATION QUALITY SYSTEM IN THE CONTEXT OF THE ISO 21001:2018 IMPLEMENTATION

The international and European standards in the field of ensuring the quality of education, their basic principles, and recommendations on creating an internal quality system in an educational institution based on a process approach, proposed by the International Standard ISO 21001:2018, are analyzed. Introduction of the system’s policy quality management of higher education should be based on student-centered learning, culture, traditions of higher education institutions, a set of beliefs and values that determine the behavior of the institution in the educational market.