user needs

The aim of this article is to develop the structure of the users’ motivational intentions database of the web community for supply and demand of educational services and evaluation the quality of its information content. This makes it possible to effectively communicate and satisfaction the needs of users who are looking for a necessary training course or offer their services in acquiring the necessary knowledge, skills and abilities.

The purpose of the work is a multi-criteria evaluation of the websites of libraries of technical institutions of higher education of Ukraine based on SEO analysis and expert evaluation. The use of such a concept will make it possible to identify the information needs of users and offer recommendations for increasing the efficiency of the functioning of library web resources. For this purpose, the study conducted an expert assessment of the quality of the selected resources, their structure and content.

This article proposes an original approach at a mathematical level to the creation of multi- objective quality models for software systems. The research is based on the study and generalization of quality modeling trends of software systems and user needs in order to determine optimal principles for constructing such  models. The article provides mathematical explanations that play a key role in identifying and formalizing the principles of creating multi-objective quality models of software.