supply chain resilience

The global dynamics of e-commerce development are analyzed. The main drivers of е-сommerce development, in particular: ease of access to the Internet, development of social networks, increased competition, increased consumer expectations are identified. The current state and features of the development of е-сommerce in Ukraine have been studied and summarized. Consumer priorities when buying online were identified: saving money, proof of availability of the necessary product, saving time, ease of choice, security, etc.