support object

The work is devoted to solving the scientific and applied problem  of positioning objects of software’s complex support within the existing polyfactorial multi-subject support environment. An Archimedes spiral-based model has been developed for the multifactor positioning of objects of (software’s complex support), which provides the possibility of solving the declared scientific and applied problem.

The scientific and applied problem of positioning the support objects (of software products’ comprehensive support) in relation to the relevant impact factors (within the existing polysubject environments of complex support) is considered in the context of a more global scientific and applied problem of automation and intellectualization of balancing the environments of software products’ comprehensive support. The object of the study is the process of multifactor positioning of the support object (of software products’ comprehensive support).