Особливості формування електронної документації у сфері туризму
The article describes the importance of electronic documentation use in tourism sphere, the need for its automation processing in order to provide rapid interaction between the travel agency and the tourism information product consumer, the principles of quality management in the formation process of tourism documentation on the basis of analysis and generalization of TQM are highlighted, the formation process of tourism documentation in the form of data flow diagram DFD is generally described.