system of responding to the requests of citizens

The information system of state administration and actuality of its implementation in Ukraine

The importance of using modern software and hardware in the life of a citizen and the state was described. The issue of integration of information technologies and achievements of computer technologies in activity processes of government bodies in various spheres are considered, examples of accessible electronic resources available to citizens of Ukraine, which help to solve the issues of interaction between a citizen and the state, are given, their advantages and disadvantages are analyzed.