Complaints Policy

The editorial board of the journal aims to respond promptly and constructively to all complaints regarding violations of academic integrity and publication ethics, and to resolve them in an effective manner. The editorial board will examine each specific case of complaint on its nature and complexity, and any decision made will take into account the recommendations provided by the Committee on Publication Ethics (COPE). Anonymous complaints and complaints under fictitious names will not be considered.

Suggestions or complaints should be sent to the journal's email:  Humanitarian.Vision@lpnu.ua. All reports will be reviewed within thirty working days. However, depending on the complexity of the complaint, additional time may be required to complete the investigation.

Complaints should be concise, detailed, and contain sufficient data to demonstrate any possible violation of publication ethics. If possible, additional documents supporting the specific claim should also be provided.

Personal complaints against authors, editors, reviewers, or the editorial board of the journal will be responded to with an explanation of why the complaint was deemed to be outside the scope of the journal's responsibility. In addition, the journal refrains from conducting an investigation when complaints are submitted in an offensive, threatening, or defamatory manner.