Problem setting. The public policy in the field of digitization is aimed at forming a qualitative basis for technological evolution and creating conditions for sustainable progress in all spheres of human and society’s life. Currently, the process of digital transformation of public administration is one of the priority directions in the conditions of increasing global challenges of digital technological development.
The article examines the features of the legal regulation of electronic administrative services. It is noted that one of the components of information society development is e-government - a new format of organization of public authorities, which creates the necessary conditions to increase efficiency, transparency, openness of these bodies using information and communication technologies, which should be tailored to the needs of citizens.