quality function deployment

Establishment of connections between customer demands and properties of a product using the method of QFD and FUZZY LOGIC

Now for the developed countries of the world community is inherent to ensure quality by organizational and management measures, namely development, implementation, certification and continuous improvement of quality systems. Proceedings of the outstanding scientists of the twentieth century W. Shewhart, W. E. Deming, Joseph M. Juran (first introduced the concept of “quality control”), F. Crosby, K. Ishikawa, Armand V. Feigenbaum, H. Taguchi, T. Seyfi formed a modern strategy based on the application of quality management systems (QMS).