quality management

The growing demands of consumers put in front of the management of the quality of the enterprise more and more complex tasks. This is particularly evident in the automotive industry. There is a focus of attention of manufacturers on the processes of the life cycle of products, in particular from suppliers. Here an important tool is the audit of the processes of the life cycle of products. So part of the standards of the German Automobile Manufacturers Association of the VDA are requirements for the audit of processes, during which, following the terminology of the primary source,

Еfficiency, flexibility and adaptability estimation of quality management. Contemporary methodological approaches and tools developed with the evaluation of the effectiveness of quality management systems are researched in the article. Proved the importance of correct evaluation of quality management systems to determine certain flexibility of management quality and adaptability of the QMS.

Process management has been increasingly popular for several years now, yet most frequently it is limited to fragmentary actions, at times even to decla¬rative activity. Few organizations have brought their mana¬ge-ment systems in conformity with the idea of process management; more frequently some particular actions within the range of process approach may be observed. 

The article explores the application of the active control over quality costs that gives an opportunity not only to identify existing deficiencies and deviations, but also to optimize the structure and amount of quality costs, and to forecast future changes. The extension and modification of the tasks of the control over quality costs at the transition from passive to active forms is considered. The specific features of the active control system that distinguish it from the traditional one are identified.