quality management

Проаналізовано трактування терміна “ризик” та суміжних понять у різних нормативних документах, зокрема у галузевому стандарті німецьких автовиробників VDA 6.3 та у міжнародному термінологічному стандарті ISO. Виявлено часткову неузгодженість в їх тлумаченні. Показано, що вдосконалювати чинне нормативне забезпечення щодо аудиту процесів життєвого циклу продукції необхідно, на основі вимог ISO/IEC з врахуванням галузевої виробничої специфіки.

Еfficiency, flexibility and adaptability estimation of quality management. Contemporary methodological approaches and tools developed with the evaluation of the effectiveness of quality management systems are researched in the article. Proved the importance of correct evaluation of quality management systems to determine certain flexibility of management quality and adaptability of the QMS.

Process management has been increasingly popular for several years now, yet most frequently it is limited to fragmentary actions, at times even to decla¬rative activity. Few organizations have brought their mana¬ge-ment systems in conformity with the idea of process management; more frequently some particular actions within the range of process approach may be observed. 

The article explores the application of the active control over quality costs that gives an opportunity not only to identify existing deficiencies and deviations, but also to optimize the structure and amount of quality costs, and to forecast future changes. The extension and modification of the tasks of the control over quality costs at the transition from passive to active forms is considered. The specific features of the active control system that distinguish it from the traditional one are identified.