railway transport

Railway transport provides services to customers of both the consumer and industrial markets. Freight transportation is a complex service, an important part of which is the provision of a freight car for use.
The category of consumer value (hereinafter - SC) of a service is considered in four contexts: the provider’s offer of a certain SC (we consider its content in this work), the client’s expectations regarding the SC, a specific option for providing the service and the client’s perception of such provision.

The influence of rail transport on the environment creates many problems as it includes violation of the stability of natural landscapes transport infrastructure through the development of erosion and landslides; air pollution by exhaust gases; permanent increase in oil pollution of earth, lead, blowing products and shedding of bulk cargo (coal, ore, cement). Along with the benefits offered by the railway transport, there arise accute lssues of environmental safety during its use, which is caused by its negative and even destructive impacts on the environment.