logistics services

A typical standard architecture of the support system has been proposed, making decisions on forming and implementing solutions based on cross-programming and heavy calculations and similar functional capabilities before it. The technology for disaggregating such systems on the basis of cross- programming and efficient calculations, as well as reducing costs/hours/resources for disaggregation, promotion and support of such support systems to support the adoption of a solution, has also been proposed.

The article justifies the feasibility of multi-channel marketing tool in activities of companies that provide logistics services. Specifies the meaning of multi-channel marketing and the scope of its use, generalizing multi-channel marketing tools. Particular attention is paid to the determination and substantiation of the leading role of contact personnel of logistics enterprises in establishing and maintaining of communication with all parties to create customer value chain of logistic services.

The importance of logistics enterprises was established for their overall economic result (profit). Emphasized that effective management of logistics activities of enterprises allows enterprises to improve the image and increase its competitiveness not only in the current time period, but also in the future.