The article deals with studying the state of providing heat supply services. The quality indicators of centralized heat supply services have been categorized. The evaluation of the quality of centralized heat supply services hinges on principal benchmarks such as punctuality in starting and finishing the heating season, uninterrupted service provision, and adherence to current regulations.
The peculiarities of condominiums are analyzed in the article. The statistics on the number of condominiums in the regions and in Ukraine as a whole are presented. The problems in activity of condominiums are faced, which are divided into legal, economic and organizational. The study found that the unwillingness of residents to take responsibility for their participation in the maintenance of their own homes is the salient problem. It is indicated if the residents will not be able to organize themselves, the building management will carry out the management company.