This paper considers the problem of developing specialized software designed to support small businesses. It substantiates the relevance of creating such systems; architecture has been offered; and the results of development have been given. For practical use, a specific subject area has been considered, which allows to clearly understand the purpose and outcome of the work. These materials can be used to obtain ready-made solutions during the development of a software package on this topic. This document can be considered as an introductory material for the various stages of the project to develop a system of effective support of small business.
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