In recent times, in the world, more attention is paid to one of the main components of the competitiveness of products – its quality. This is due to the globalization and openness of the markets, an increasing number of diverse products. This also prompts the availability of its choice and demanding consumers. The concept of quality - the most important consumer characteristics of products, determined by the ability to satisfy customers, as well as predictable and unexpected effects on the relevant stakeholders, encompasses not only their functions and characteristics, but also their perceived value and benefit for the customer. That is, the quality of products can be characterized as a set of normalized properties of products that satisfy certain consumer needs in relation to its intended purpose and conditions of application. Therefore, there is every reason to state that the quality of products is determined by the ratio of its actually achieved quality index to its normalized value, which is formed by the requests of customers, requirements of standards, contracts, contracts, and if it is a measure, then it should be measured , the degree of its conformity is determined.
In Ukraine, one of the main effective tools for the product quality assurance is recognized, as harmonized with the European system of Technical Regulation. It is based on the legal regulation of relations in the area of definition, establishment, application and implementation of mandatory requirements for product characteristics and related processes and methods.
A number of national normative acts and harmonized international standards have recently been adopted in Ukraine, aiming the introduction of transparent constructive methodology for the verification of product quality in the system of technical regulation, which constitutes the process of proving that the specified requirements. Modules for assessing the conformity of products, or regulated by the relevant regulatory documents, in particular technical regulations, or which must pay particular attention, are determined by the manufacturer. Realization of this methodology will lead the Ukrainian state to satisfy the needs of consumers and to solve economic problems.
[1] V. Andriychuk, “Economics of agrarian enterprises”, 2002. [Online]. Available: http://posibniki.com.ua/post-yakist-produkciio.
[2] R. Kusserow, “Compliance Program Gap Analysis vs. Effectiveness Evaluation”, 2017. [Online]. Available: https://compliance.com/blog/compliance-program-gap-analysis-vs-effective....
[3] V. Kropivnitsky, “Technical regulation – the basis of the development of the field of civil protection”, 2016. [Online]. Standardization. Certification Quality, 2016, No. 4, pp. 4–11. Available: http://nbuv.gov.ua/UJRN/ssia_2016_4_3.
[4] V. Biba, N. Tenetska, “Product quality as a factor of enterprise competitiveness”, 2017. [Online]. Economy and society, 2017, No. 12, pp. 171–176. Available: http://www.economyandsociety.in.ua/journal/12_ukr/27.pdf.
[5] DP “UkrNDNTS”. DSTU ISO 9000:2015 (ISO 9000:2015, IDT) Quality management system. Fundamentals and Vocabulary, Kyjv, Ukraine, 2016.
[6] Metrology and metrological activity. Law of Ukraine dated 06.05.2014 No. 1314-VII. [Online]. Available: https://zakon.rada.gov.ua/laws/show/1314-18.
[7] M. Mikyichuk, P. Stolyarchuk, T. Bubela, “Main tasks and features of metrological quality assurance of products”, Measurement Equipment and Metrology: No. 74, pp. 92–98, 2013.
[8] Technical regulations and conformity assessment. Law of Ukraine dated January 15, 2015 No. 124-VIII. [Online]. Available: https://zakon.rada.gov.ua/laws/show/124-19.
[9] Approval of conformity assessment modules used to develop conformity assessment procedures and rules for using conformity assessment modules. Resolution of the CMU dated January 13, 2016, No. 95. [Online]. Available: https://zakon.rada.gov.ua/laws/show/95-2016-%D0%BF.
[10] DP “UkrNDNTS”. DSTU ISO 9001:2015 (ISO 9001:2015, IDT). Quality management system. Requirements. Kyiv, Ukraine, 2016.
[11] DP “UkrNDNTS”. DSTU ISO/IEC 17025:2017 (ISO / IEC 17025:2017, IDT) General requirements for the competence of testing and calibration laboratories, Kyiv, Ukraine, 2017.
[12] Derzhspozhyvstandart of Ukraine. DSTU ISO 10012:2005 (ISO 10012:2003, IDT). Measurement management systems. Requirements for measurement processes and measuring equipment, Kyiv, Ukraine, 2007.
[13] ISO 9004:2018 Quality management – Quality of an organization – Guidance to achieve sustained success, 2018.