Мета – Метою цього дослідження є вивчення ролі емоційного інтелекту в стратегіях управління конфліктами в організаційному середовищі Добровільного товариства захисту дітей з інвалідністю.
The essence of the category ‘transformational management’ has been studied. Modern models of transformational management are analyzed. The need to develop an integral theory of transformational leadership is substantiated. Conceptual categories of transformational leadership and trends in the development of transformational management in the conditions of instability of the global environment are identified.
The authors consider the interpretation of the essence of “leadership” and “emotional intelligence”. The purpose of the study is to form a set of knowledge and skills for the disclosure of emotional intelligence and the formation of socio-economic qualities of a leader. Among the tasks are the study of theories on determining the level of leadership potential, determining the level of leadership in managers of enterprise “A”, assessing the management of the enterprise on the basis of a questionnaire and determining the level of leadership potential of managers.
The growth of the acceptability of emotional intelligence as a major factor in the assessment of personality and effective human resource management is substantiated. Emotional intelligence as the ability to develop potential, empathize, cooperate, motivate and develop others cannot be separated from the system of effective activity and human resource management. The human personality is crucial in determining organizational leadership and success in terms of challenges and opportunities, as well as the passage of both international and bilateral relations.
Variability of the external environment, instability, active use of information systems, which accelerates access to information and requires rapid processing of data — all these have influence on the emotional state of modern managers at different levels of government, their subordinates, the relationship between them, the moral and psychological climate in the team. communication processes, etc.
The problem of adaptation of new employees in the organization, its goals and main components. Detailed attention is paid to the psychological component of adaptation. Emotional intelligence are considered as the main factor of psychological adjustment of new employees. Overview importance of emotional intelligence for career employees.