This article examines the main generally accepted indicators for assessing certain aspects of public administration, which are used in international practice. The study of these indicators will provide a general description of the quality of the existing system of public administration and the effectiveness and efficiency of its operation, as well as reflect the existing features of socio-political life and economic policy implemented in the country by public (primarily and largely public) government and administration.
The authors selected integrated indicators of public administration for 6 countries for the period from 2012 to 2019. A comparative analysis of these indicators was conducted using benchmarking tools in some EU countries. The results of the study will allow a comparative analysis of trends in performance and professional and personal development of civil servants in some EU countries, identify factors influencing these indicators and understand how they can be improved, find strategies and practices that helped achieve the highest efficiency, study the experience of others countries that have already made changes that are relevant to us today. This, in turn, will allow to focus on achieving a specific goal, which outlines the ways of development of public administration and its individual mechanisms, to constantly monitor the level of its achievement, highlight existing problems, suggest ways to solve them, reform management levels and improve the efficiency of the entire public administration system. At the same time, the evaluation of performance results allows to record deviations from the planned course and to introduce appropriate corrective measures.
It is established that in most countries there are changes that are accompanied by:
- freeing up more resources in poor countries in order to improve socio-economic development;
- reducing corruption and increasing control;
- increasing the responsibility of civil servants to meet the needs of citizens, which is a key element in achieving prosperity.
- the use of ICT to improve the quality of public services.
There is currently no single system of public administration in the European Union. Economic, social, political and cultural aspects of each country, as well as time requirements and challenges form its characteristics. However, some generally accepted rules and principles are the same for all.
The use of foreign experience of public administration will accelerate the process of successful reform of the functioning system of public administration in Ukraine and accelerate the achievement of the level of European countries, to which Ukraine is equal in its development.
It should also be emphasized that to date in Ukraine a fairly limited number of integrated indicators are used to assess the effectiveness of the civil service, and our country is not included in all international rankings.
It is recommended to develop evaluation systems at the national level that take into account the main temporal and regional features.
The problematic aspects mentioned in the article significantly depend on the external environment, so their solution is directly related to the prospect of developing democratic principles of civil service control in Ukraine, taking into account the state of democratic processes in the civil service and civil service relations with the public.
1. Cohen S. (1993). Defining and Measuring Effectiveness in Public Management. Public Productivity and Management Review. Vol. 17, № 1. P. 45-57. [in English]. https://doi.org/10.2307/3381048
2. Drucker Peter F. (2008). Entsyklopedyia menedzhmenta [Encyclopedia of Management]. Moscow: LLC I.D. Williams. Russia. [in Russian].
3. Vedunh E. (2003). Otsiniuvannia derzhavnoi polityky ta prohram [Evaluation of public policies and programs]. Kyiv : VSEUVYTO. Ukraine. [in Ukrainian].
4. Neumayer E. (2002). Is good governance rewarded?: a cross-sectional analysis of debt forgiveness. World development, 30 (6). pp. 913-930. [in English] https://doi.org/10.1016/S0305-750X(02)00018-9
5. Artym I. (2003). Suchasni pidkhody do otsinky efektyvnosti derzhavnoho upravlinnia. [Modern approaches to assessing the effectiveness of public administration]. Sotsial'no ekonomichna efektyvnist' derzhavnoho upravlinnia: teoriia, metodolohiia ta praktyka: Materialy schorichnoi naukovo praktychnoi konferentsii 23 sichnia 2003 r. [Socio-economic efficiency of public administration: theory, methodology and practice: Proceedings of the annual scientific-practical conference on January 23, 2003]. Lviv: LRIDU UADU. Ch.1. P. 432. [in Ukrainian].
6. Nyzhnyk N. (2000). Do problemy efektyvnosti derzhavnoho upravlinnia v Ukraini. [On the problem of public administration efficiency in Ukraine]. Pidvyshchennia efektyvnosti derzhavnoho upravlinnia: stan, perspektyvy ta svitovyi dosvid : zb nauk. pr. [Improving the efficiency of public administration: status, prospects and world experience: collection of sciences]. Kyiv: UADU Publishing House. pp. 6-11. [in Ukrainian].
7. Matviienko P. (2008). "International practice of determining the effectiveness of public administration". Ekonomika ta derzhava. [Economy and state]. № 3. pp. 57 - 61. [in Ukrainian].
8. Shatun V. (2014). Otsiniuvannia ta atestatsiia derzhavnykh sluzhbovtsiv u rusli yevropeiskoho i svitovoho trendu. [Evaluation and certification of civil servants in line with European and global trends]. Scientific works of the Petro Mohyla Black Sea State University of the Kyiv-Mohyla Academy complex: Public Administration. T. 235, vol. 223. pp. 117-127. [in Ukrainian].
9. Knack S., Kugler M., Manning N. (2003). Second-Generation Governance Indicators. International Review of Administrative Sciences. Vol. 69. pp. 345-364. [in English] https://doi.org/10.1177/0020852303693004
10. Bartsyts, Y. (2008). "Indicators of the effectiveness of public administration (a subjective view of international standards)". Predstavytel'naia vlast' XXI vek: zakonodatel'stvo, kommentaryy, problemy. [Representative power of the XXI century: legislation, comments, problems]. [Online]. №1. Retrived from: http://pvlast.ru/archive/index.433.php. (Accessed 4 May 2020).
11. Fedorchak O. (2012). "Evaluation of the activity of regional state administrations on the basis of a balanced system of indicators". Naukovyi visnyk "Demokratychne vryaduvannia". [Democratic governance]. [Online]. Vol. 10. Retrived from: http:// www.lvivacademy.com/visnik10/fail/Fedorchak.pdf (Accessed 9 May 2020).
12. Sapayeva L. (2004). Intehral'ni pokaznyky v systemi otsinky efektyvnosti upravlinnia. [Integral indicators in the system of evaluation of management efficiency]. Suchasni suspil'ni problemy u vymiri sotsiolohii upravlinnia: zbirnyk naukovykh prats' DonDUU. [Modern social problems in the dimension of sociology of management: a collection of scientific works of DonSU]. Volume XV. Series "Special and branch sociologies". Issue 281. pp. 77-83. [in Ukrainian].
13. The Official site of the World Bank. (2019). Available at: http://www.worldbank.org/ (Accessed 14 April 2020).
14. Soroko M. (2012). Rezultatyvnist ta efektyvnist derzhavnoho upravlinnia i mistsevoho samovriaduvannia [Productivity and efficiency of public administration and local government]. Kyiv: NAPA. 260 p. [in Ukrainian].
15. "International Civil Service Effectiveness (InCiSE) Index, 2017". Technical report. (2019). Blavatnic scholl of government. Retrived from: https://www.bsg.ox.ac.uk/sites/default/files/2019-01/International%20Civ... [in English]. (Accessed 14 April 2020).
16. "The World Bank: index of doing business". (2019). Official site of the World Bank. Retrived from: doingbusiness.org [in English]. (Accessed 14 April 2020).
17. "The heritage foundation: index of economic freedom". (2019). Official site of the Ukrainian Society of Economic Freedoms. Retrived from: https://ueff.org/uk/ [in English]. (Accesse 2 April 2020).
18. "Transparency international: corruption perception index". (2019). Official website of Transparency international. Retrived from: https://www.transparency.org/en/ (Accessed 2 April 2020).
19. "UNDP: Human development reports". (2019). Retrived from: http://hdr.undp.org/en/ [in English]. (Accessed 15 March 2020).
20. "World economic forum: index of global competitiveness". (2019). Official site of the World economic forum. Retrived from: https://www.weforum.org/ [in English]. (Accessed 20 April 2020).
21. "Reporters without borders: press freedom index". (2019). Official site of Reporters without borders. Retrived from: https://rsf.org/ [in English]. (Accessed 30 April 2020).
22. "Institute of management development: international rating of competitiveness of the world". (2019). Official site of the Institute of management development. Retrived from: www.imd.org [in English]. (Accessed 12 April 2020).
23. Charkina O. (2018). "Adaptation of the civil service of Ukraine to the requirements of the EU: normative-legal dimension". Abstract of Ph.D. dissertation, Global economy. Taras Shevchenko National University of Kyiv. Kyiv. Ukraine. [in Ukrainian]