ASSESSING THE PROGRESS OF DIGITAL TRANSFORMATION IN THE LVIV REGION: RESULTS AND CHALLENGES

Purpose. The primary goal is to conduct a comprehensive analysis of the dynamics of digital transformation in the Lviv region during 2022–2024 based on data from the Digital Transformation Index of Ukraine’s Regions and to identify key trends, strengths, and challenges faced by the region in implementing digital solutions. It is intended to determine how closely Lviv region’s indicators align with national-level trends, as well as to assess the specific aspects of digital ecosystem development across different sub-indices. The analysis results are expected to serve as a foundation for developing recommendations regarding strategic priorities in regional policy aimed at deepening digital transformations and enhancing the region’s competitiveness under current conditions.

Design/methodology/approach. To achieve this objective, a comprehensive approach was employed, consisting of several stages. First, secondary data published by the Ministry of Digital Transformation of Ukraine within the framework of the Digital Transformation Index of Ukraine’s Regions for 2022–2024 was collected and systematized. Next, a comparative analysis of the dynamics of key indicators for the Lviv regionwas conducted against both national-level data and the main sub-indices (including infrastructural, administrative, and educational, among others). Statistical analysis methods and graphical visualization tools were used to identify the strengths and problem areas of the digital transformation process. Finally, based on the obtained results, proposals were formulated regarding strategic directions for developing the region’s digital ecosystem, and recommendations were developed to improve regional policy in the field of digital
transformation.

Findings The analysis of the dynamics of the overall indicators of digital transformation in Lviv region shows steady progress over the study period. Most sub-indices show a gradual increase. The empirical analysis of the indicators of digital transformation of Lviv region for 2022–2024 allows us to identify patterns of structural change and assess the sustainability of regional digital transformation in the context of macroeconomic instability. Based on a comprehensive analysis of the indicators of digital transformation of Lviv region for 2022–2024, a structured SWOT analysis was carried out, which systematised the key aspects of the region's digital development. The conducted analysis indicates the presence of stable transformational processes within the digital ecosystem of the Lviv Region, characterized by a certain cyclical development and structural differentiation. This necessitates the strategic coordination of efforts among all regional stakeholders to ensure the sustainability of digital transformation in the long term. The results of this analysis are crucial for shaping both regional and national digital transformation policies, particularly in addressing digital disparities and ensuring inclusive digital development in the context of Ukraine’s post-war recovery. The key success factors in the digital transformation of the Lviv Region include a well-developed institutional capacity, a strong IT cluster, effective collaboration with central authorities, and a systematic approach to the automation of administrative processes. However, several limitations have been identified, including the uneven development of certain digitalization components, limited public engagement in digital skills development programs, and an insufficient level of digital tools available for businesses. To further advance digital transformation in the Lviv Region, it is recommended to focus on the following strategic directions: developing digital tools for businesses, strengthening e-democracy and public participation, expanding digital skills development programs, improving digital infrastructure in remote areas,
and integrating digital technologies into traditional economic sectors.

Practical implications. The research findings can serve as a foundation for developing regional and local digital transformation programs that encompass comprehensive measures for infrastructure, education, innovation, and e-services.
Analytical conclusions regarding the weaknesses and strengths of digital transformation in the Lviv region will enable government authorities and organizational leaders to adjust priorities, allocate resources to the most critical areas, and implement more effective approaches to digitalization. Identified positive shifts and development prospects may increase private investors’ and international donors’ interest in financing digital transformation projects, thereby fostering economic growth and innovation in the region. Determining the level of public awareness and identifying training needs will provide the basis for designing educational programs and workshops aimed at narrowing the “digital divide” and promoting wider citizen engagement with e-services. The research results can encourage more active involvement of businesses, NGOs, and government agencies in joint initiatives, including public-private partnerships, to effectively implement strategic digital technology projects.

Originality/value Unlike most works that focus solely on the national level, this article provides an in-depth analysis of digital transformation within a specific region (Lviv Region), taking into account the Digital Transformation Index of Ukraine’s Regions over several consecutive years. By employing comparative analysis with national trends, examining sub-indices, and assessing specific factors (infrastructure, human capital, e- services), the study offers a well-rounded perspective on the dynamics of the processes and presents a holistic view of the region’s digital ecosystem. The study’s findings have direct practical relevance, as they propose concrete recommendations for government authorities, businesses, and educational institutions regarding improvements to the digital transformation process and the region’s competitiveness. In the context of global challenges and the rapid advancement of digital technologies, these conclusions can be scaled to other regions of Ukraine or used as a benchmark for shaping national digital transformation strategies