This paper presents the results of research identifying on the impact of the internationalization process of financial services on the development of the phenomenon of financial exclusion of consumers. Results shows that level of financial exclusion of consumers, both discretionary and mandatory, is very high. Consumers more often face difficulties in using services of foreign financial institutions rather than of domestic ones. This is particularly notable with respect to the need of fund saving and taking financial commitments. However still оne third of consumers present internationalistic attitudes and only one tenth of respondents negatively perceive foreign financial institutions. The latter attitudes are characteristic of elderly people as well as consumers with basic or vocational education. It is also typical of inhabitants of rural areas and smaller towns.