The key aspects of the provision and assessment of the quality of customs services by logistics operators are highlighted, in particular, the opportunities for improving such services are revealed. The relevance of the transition to the market principles of functioning and adaptation of customs services in accordance with the changing needs of consumers is substantiated.
quality management system
The article describes the importance of implementing and monitoring a quality management system based on the example of the building materials industry. A concise analysis of the market according to the recent years` indicators was conducted, which highlights the industry importance in the domestic economy. Among the qualitative factors affecting competitiveness, the main tool is the production quality management system.
Article describes the features and specifics of building the quality management system for machine-building enterprise, based on the requirements of the latest versions of normative documents. Structure of the generalized quality management system during the design, production and application of such products is presented on the basis of methodology of the process approach in conjunction with the "Plan-Do-Check-Act" Deming cycle.
Article proposes the way to bring the quality management system of the industrial enterprise in line with the new standard ISO 9001:2015.
The electrical products quality management system on enterprises is examined, as well as the
ways and directions of its modernization for the purpose of improvement and provision of the
competitiveness of turned out products. The quality of products acts as a basis of enterprise
competitiveness. The properly chosen strategy of products quality management will ensure
effective development of enterprise and improve the competitiveness of turned out products.
The lack of effectiveness of quality management systems that were used in our country,