Effectiveness of Public Administration and Administration: Problems and Directions of Improvement of Evaluation Processes

: pp. 49 - 56
Lviv Politechnic National University

The semantic and systemic criteria used to establish efficiency in the field of public administra- tion are revealed. The main approaches are summarized and a critical analysis of methods for deter- mining the level of effective and efficient functioning of public administration is conducted. The ap- proach to definition of efficiency and effectiveness in the researched sphere which is based on the synthesized indicator which components are quantitative and qualitative characteristics of achieve- ment of the set purposes and economy (efficiency, effectiveness) of use of budgetary resources is of- fered. The system of measurable components is formulated and expedient approaches to measurement of the basic criteria and indicators of efficiency are argued. The existing problems of objective evaluation of efficiency in the field of public administration are summarized and the importance of develop- ing a generally accepted approach to establishing this type of efficiency and developing adequate to real conditions methods of evaluation and analytical processes. A comparative analysis of methods for evaluating the effectiveness of public administration on the criterion of the ratio of management re- sults with declared goals and approaches to evaluation using the criterion of economy, expressed in the models of cost approach. A critical analysis of the use of different types of performance indicators in the evaluation processes - end effects, direct results and resource use indicators.

The need to intensify further scientific substantiation for the development of universal mecha- nisms for assessing the effectiveness of management at the state level and adaptive methods for them to sectoral and regional public administration bodies. In the improved system of measuring the effec- tiveness of public administration, performance criteria are proposed to be the basis of a generalizing indicator that fairly accurately reflects the cost-effectiveness of available resources and results (effi- ciency) as a return on resources spent, profitability of the national economy.

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