The article analyzes the available digital tools used in the public sphere and their importance for developing the public service delivery system.
It is emphasized that the effect of the digital transformation of public administration can be expressed in the form: of a reduction in the costs of the state, society and business when interacting with each other; an increase in citizens' trust in the state as a result of reducing the time to receive certain services; increasing the work productivity of the state apparatus and, as a result, its optimization; increasing the efficiency of budget expenditures; increasing the transparency and openness of the activities of authorities; reduction of corruption risks.
The legal basis of the main directions of digitization in the public sphere has been studied.
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