Application of root cause analysis techniques to enhance passenger safety during boarding onto multiple-unit rolling stock
Applying the Ishikawa and the Bow-Tie techniques to identify root causes in a real-life passenger injury case while boarding a suburban train is examined, the effectiveness of existing control measures (barriers) is analyzed, and new ones are proposed in the article. The issue of enhancing passenger safety in suburban railway transport remains relevant despite the general downward trend in the number of railway incidents in Ukraine.